🚚 Zazzba.com – Shipping & Delivery Policy

Fast, reliable, and secure delivery — because every order deserves care. 💖

At Zazzba.com, we know how exciting it is to receive your order. That’s why we make sure every package is handled with care, delivered quickly, and arrives safely at your doorstep. Our shipping policy is designed to give you complete peace of mind — from checkout to unboxing.

📦 1. Order Processing Time

All orders are processed within 24 to 48 hours after your payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is confirmed, you’ll receive an email or SMS with your order details and estimated delivery time.

🚀 2. Delivery Timeframe

We aim to deliver all products as fast as possible.

1. Inside Dhaka: usually 1 to 3 business days
2. Outside Dhaka (other districts): 3 to 5 business days
3. Remote or rural areas: 5 to 7 business days

Please note that delivery times may vary slightly depending on product type, courier efficiency, weather conditions, or unforeseen circumstances.

💰 3. Shipping Charges

We offer fair and transparent delivery charges across Bangladesh.

A standard delivery fee applies depending on your location.

However, orders over ৳2,000 qualify for free delivery anywhere in the country.

Shipping costs (if any) will always be shown clearly at checkout before you confirm your order.

🧾 4. Order Confirmation & Tracking

Once your order is placed and confirmed, you’ll receive a confirmation message by SMS or email.

When your package is shipped, we’ll share the tracking number or courier details so you can follow your delivery progress in real time.

If you need assistance tracking your order, our Customer Support Team is always ready to help.

📍 5. Delivery Partners

To ensure safe and timely delivery, we work only with trusted courier services across Bangladesh.

Each package is carefully packed, labeled, and shipped with attention to detail.

We continuously monitor courier performance to maintain the highest delivery standards.

🚫 6. Failed or Missed Deliveries

If a delivery attempt fails due to an incorrect address, wrong contact number, or recipient unavailability, our courier will make one additional delivery attempt.

If delivery is still unsuccessful, the package will be returned to Zazzba.

In such cases, you may need to pay an additional delivery fee for re-shipment.

📦 7. Damaged, Missing, or Lost Packages

We take great care in packaging and handling every item.

However, if your order arrives damaged, opened, or missing items, please:

1. Take a clear photo or video of the received package.
2. Contact our support team within 48 hours of delivery.
3. We’ll investigate and offer a replacement, exchange, or refund as quickly as possible.

🕒 8. Delays Beyond Our Control

Sometimes, delivery may be delayed due to natural disasters, political strikes, courier issues, or other unavoidable circumstances.

In such cases, we’ll keep you informed through SMS, email, or phone.

🤝 9. Our Commitment

At Zazzba.com, every delivery is a promise — a promise of quality, care, and trust.

We’re constantly improving our logistics to make your shopping experience faster, smoother, and more reliable.

💌 Need Help?

If you have any questions or concerns about your order or delivery, please contact us:

📧 Email: support@zazzba.com

📱 Phone: +880 9696 319995

🌐 Website: www.zazzba.com

🛒 Zazzba.com – Built on Trust, Delivered with Care.