Return Policy

🔁 Zazzba.com – Return Policy

At Zazzba.com, we want you to shop with confidence. If for any reason you're not satisfied with your purchase, we’re here to help you with an easy and transparent return process.

✅ Eligible Reasons for Return

You may request a return if:

❌ You received the wrong product

❌ The product is damaged or defective

❌ The product is not as described on the website

❌ The product is proven to be non-original

📦 Return Conditions

To be eligible for a return:

• You must submit the return request within 3 business days of receiving the product

• The product must be unused, undamaged, and in its original packaging

• You must share Order ID and clear photos showing the issue

• Returns without prior approval will not be accepted

❌ Non-Returnable Items

We cannot accept returns if:

• The product has been used, washed, opened, or damaged by the customer

• The return is based on personal preference ("changed my mind", "didn't like it")

• The product was marked as non-returnable on the product page

• The product was custom-made or special order

🔄 Return Process

1. Contact us within 3 days of receiving the product

2. Our team will review and approve the return request

3. Ship the product to our provided return address

4. Once we receive and inspect the item, your refund or replacement will be processed

🚚 Return Shipping Cost

• If the return is due to our mistake (wrong, defective, or damaged product), we will cover the shipping cost

• If the return is for any other reason, the customer will bear the return shipping cost

📞 Need Help? Contact Us

For any return-related questions or assistance, please contact our support team:

📧 Email: support@zazzba.com

📱 Phone: +8809696319995

🌐 Website: www.zazzba.com

Zazzba.com – If you’re not happy, we’re not done.